CLIENT NEEDS ASAP QA Position with IVR and Telecom experience IN COLORADO SPRINGS CO.
Good Morning Ken,
Please let me know if you have any candidates ASAP.
Job Duration:
IVR and Telecom experience
Rate: $30/hr
Location: Colorado Springs ,CO(Need Locals)
12 Months
Job Description:
Responsible for Quality Assurance for IVR applications using speech recognition. Ideal candidate will have solid experience testing IVR applications. Ability to quickly learn internal tools and processes. Must be able to test to the application specifications including test planning, regression, usability, and recursive logic testing. High degree of attention to detail required.
Other Requirements/Notes:
Candidate should have excellent communication skills, a strong work ethic, and a proactive personality. Must be able to develop and document test cases from requirements documents. Prior experience testing IVR applications. Attention to detail.
Flexible and able to set priorities. Ability to Communicate via Conference Calls and emails. Prior experience testing speech recognition applications is a plus. Spanish is a plus. Experience in large Telecom companies or large IT organization are a plus. We work with our teams on voice bridges and email; therefore we require very strong verbal and communications skills. Applicants should be very good at time management, able to work tasks in parallel, and have good people skills.
Required Skills:
Microsoft Excel
Microsoft Office
Microsoft Word
Experience with Defect Tracking Systems
Years experience: 5
Additional information:
Education: Bachelor's Degree
Position Type: Full Time
Average Hours per week: 50
Percent Travel: 0 %
On Call: No
In-Person Interview: Yes
· KENNETH CAUTELA
Resource Manager,
1221 Abrams Road, Suite# 109
Richardson - TX - 75081
Phone: (214) 295-6666 x 101
ken@zensoftsolutions.com
· FAX (972)231-8007
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