Solaris 10 Admin with .Net EXP
POSITION TITLE: Application Support Engineer
Location: NY
Department is currently responsible for third level support on one live product and will be responsible for third level support on an additional product expected to go live next year. It is a ticket queue system Fast paced environment , large complex systems (“ like 400”). Manager needs someone with significant Solaris experience and Market Data experience would be extremely helpful.
POSITION DESCRIPTION
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the company at the sole discretion of management.
ESSENTIAL DAY TO DAY RESPONSIBILITIES:
· Proven experience in troubleshooting routine product issues (Incident Tracking and Resolution).
· Develop, collect, maintain and distribute key technology metrics both in real time and historical on the revenue generating products.
· Develop and maintain a metrics dashboard which is primarily responsible for communicating real time product availability status and historical key performance indicators to technology and segment management.
· Recommend new technology products (hardware, software, disaster recovery) that can be leveraged as part of the software development lifecycle.
· Participate as an active member of in the software development lifecycle, through attending new feature requirements reviews and developing leading edge processes to support these new product enhancements.
· Act as a liaison to the business segment, facilitating communication between Development, QA, Product Management, Technical Operations and Segment business leaders on new product releases, technical outages, and routine. Effective communication and presentation to key business stakeholders are instrumental.
· Develop, facilitate and maintain best of breed product support tools including run books, monitoring, and knowledge bases to aid in the product support process.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
| · Technical degree in computer science, engineering or equivalent business degree and a minimum of 5 years professional technology experience is required. · 3+ years experience in the following technologies: - Solaris 10 - Source code versioning repositories and packaging - Basic understanding of TCP/IP, routing and firewall security. · Demonstrated ability of delivering software projects to production and supporting those projects effectively. · Ability to work as a team player in a 24 by 7 support organization. · Extremely effective communication and presentation skills across all levels in the organization · Ability to collaborate with product management, development, Technical Operations, and business segment marketing teams on every day projects. · Experience working in the financial industry is a plus. |
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Education and NECESSARY INDUSTRY Experience:
- 4 year technical or business degree
- 5 years of professional technical experience
Best Regards,
Venkatesh
Softpath Systems, Inc.
75 Maiden Lane,
Suite # 903,
New York. NY-10038.
Ph: 212-405-1894 x 104
Fax: (212)-405-1895
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