| | In Association with
Media Partner: | | 
| It’s time to move from surviving to thriving.
Real-world tactics you can implement now...
Business strategies to help your company thrive...
Only at Management World Americas
Dear Colleague,
It’s official: recession in the US is over. Now is the time to move from surviving to thriving, and TM Forum’s Management World Americas,(Orlando, FL, December 8-10, 2009) has been designed with just that in mind: delivering proven strategies and offering real-world tactics you can implement now. | Interactive Discussions with 13 Keynote Speakers | | Our Keynote Perspectives session features interactive discussions focusing on new ways of reducing OpEx and generating new revenues, with the spotlight on implementation and operational excellence. | | | | Fari Ebrahimi,
SVP & CIO,
Verizon Services Operations | Albert Hitchcock,
CIO,
Vodafone Group | Ricardo Santoro,
CIO,
Claro Brasil | | Neil Cox,
Executive Vice President,
Qwest | Jonathan Marchbank,
COO,
Virgin Mobile USA | Rodrigo Duclos,
CTO,
Net Serviços | | Lucy Hood,
Executive Director, CTM & ex-President,
Fox Mobile Entertainment | Peter Feldman,
Attorney-Member, Fletcher,
Heald & Hildreth PLC | Tom Vari,
CIO & SVP, Application Delivery, Rogers Communications | | Steve Ward,
CIO,
Frontier Communications | Jim Donio,
President,
NARM | Roberto Nobile,
COO,
CableVision Argentina | | Tom Lam,
Advisor to the Secretary of Defense on NetOps, OASD (NII), Department of Defense CIO | Learn more about the Keynote Perspectives here. |
 | Register before November 24 to save up to $1,000 on your pass. |
| 4 Conference Summits - 120 Speakers | | The conference at Management World Americas covers all the bases you need to continually reduce OpEx, reduce customer churn and improve revenue management, while embracing service innovation and new business models to unlock new revenue streams. |  | IT & Operational Excellence Summit
- Hear the latest on service transformation to increase ARPU and reduce OpEx
- Learn how to overcome issues with data and process migration
- Understand the new requirements for flexible frameworks
- Learn how to apply TM Forum solutions to your Service Delivery Platform
Executive Speakers include:
- AT&T - Qwest Communications - Rogers Communications - Telefonica - China Unicom - Telus - Cox Communications - Telstra - BT Group
View the summit agenda here |  | New Services & Business Models Summit
- Hear the latest innovations on 2-sided business models, and how to generate revenue and profit from new services
- Learn how to identify growth strategies in a mature business model
- Hear case studies from leading operators, that have resulted in cost savings of over $130M after 18 months
- Learn how to deploy a world-class e-Commerce infrastructure as the foundation for monetizing digital content.
Executive Speakers include:
Sprint - Swisscom - Telecom Italia - China Mobile - MetroPCS - Comcast - Microsoft - Sezmi -Sterling Commerce -Charter Communications -Disney
View the summit agenda here |  | Revenue Management & Billing Summit
- Understand how to utilize KPI's and benchmarking for revenue assurance
- Discover how to maximise new revenue streams from personalised services
- Learn from case studies on new and different charging models
- Understand the charging drivers in a converging marketplace
Executive Speakers include:
Verizon Communications - Level 3 - Qwest Communications - Embarq - Cox Communications - MTS Allstream - Bezeq International - Vodafone
View the summit agenda here |  | Customer Experience Summit
- Understand the huge potential of Web 2.0 and social media for effective customer experience management.
- Understand, manage, measure and maximize your customer’s experience
- Hear the latest best practices in maximizing customer experience.
- Make customer experience consistent across distributed systems.
Executive Speakers include:
Time Warner Cable - AT&T - Covad Communications - Comcast Corp - Cox Communications - Verizon Communications - China Unicom
View the summit agenda here | | Quick links to other key programs available at Management World Americas
   
Registration
Register before November 24 to save up to 20% on your pass, or take advantage of our limited time offer and receive 3 conference passes for the price of 2, saving you up to $2115, only available until Friday, November 6 - email register@tmforum.org for further information.
I look forward to meeting you in Orlando. Best regards,
Nik Willetts,
CIO and VP, Communications
TM Forum |
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