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Aug 12, 2009

Service Manager (Project Manager) Opening

NO CALLS PLEASE

 

Location: New York, New York 1007

Duration: 6+ months

Rate: $50-$55 MAX

 

Job Description:

This position is a unique skill set that is looking for a candidate that has experience managing projects but needs to have recent hands on technical experience.  They could be in a role such as Team Manager, Lead or Project Lead.  This person will be working with the Development and Operation Teams so will need this technical experience to earn respect.  This person will need to also organize meeting, track actions, follow up and provide reporting to managers but also dive deep into these activities. 

 

Manage end to end service as a member of the service delivery team. 

 

Duties:

  • Defines, documents and manages SIPs (Service Improvement Projects)
  • Actively participates in all project phases and acts as a point of contact for service.
  • Chairs service meetings, administers the service forum and develops support models
  • Drives problem management activities

 

Qualifications:

  • A bachelor’s degree in a technical discipline (Computer Science, Electrical Engineering etc.)
  • Excellent oral and written communication skills
  • 10+ years, in technical engineering roles, in complex organizations.
  • 8 + years Windows Server implementation and support with a focus on web technologies and MS  SQL server.
  • 4 + years Unix and Linux Server implementation and support (Solaris preferred, HP-UX a plus)
  • 5+ years as a project manager for the delivery of complex products, services and team transitions. Prior team management experience preferred.
  • 2 + years experience with ITIL processes and process improvement.

 

Thanks,

Sandeep

 

Sandeep Jain
Software People Inc.
www.softwarepeople.us
sandeep.jain@softwarepeople.us
Ph: 631-863-0299
Fax: 631-574-3122

Certifications: SBA 8a/SDB, WBENC, NYC MWBE, Empire State MWBE

 


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