Change Manager - ITIL/ITSM - Fulltime Opportunity Available

 

Hello,

My name is Josh and I'm an IT recruiter at MISI Company, Ltd.   Our records show that you are an IT professional with experience as a Senior Change Management Analyst. This experience is relevant to one of my current openings.

It is located in New York, NY.   The job description is as follows:

Senior Change Management Analyst

Please send resumes to Joshua Hecht at jhecht@misicompany.com

SUMMARY: 
Our client is currently recruiting a dynamic Senior Change Management Analyst to join their Applications Support team.  The qualified individual will manage the Change Management Process using the ITIL/ITSM standards, design and implement formal change management processes and procedures for IT applications and infrastructure components. They will also drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance

DUTIES INCLUDE:

-Using the ITIL/ITSM standards, design and implement formal change management processes and procedures for IT applications and infrastructure components.
-Drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance.
-Ensure changes to production have been tested, documented, communicated, approved, and successfully implemented.
-Manage the Change Approval Process.
-Produce and manage a change management calendar, identifying and resolving scheduling and technical conflicts as they arise.
-Assess and communicate impacts from changes to the business and technology management.
-Establish and chair Change Control Meetings.
-Administer the change management database, ensuring accuracy and consistency of data.
-Produces schedules of requests for change (RFCs) for managing changes to the live infrastructure.
-Interrogates the change management database to produce reports for management review of changes, such as change advisory boards (CABs), change planning teams and for users and department management. 
-Contributes to the development of change management system, documenting requirements for workflows, forms, tasks, reports and metrics.
·Using the ITIL/ITSM standards, design and implement formal change management processes and procedures for IT applications and infrastructure components.
·Drive adherence to the defined change management processes and where appropriate initiate training to rectify non-conformance.
·Ensure changes to production have been tested, documented, communicated, approved, and successfully implemented.
·Manage the Change Approval Process.
·Produce and manage a change management calendar, identifying and resolving scheduling and technical conflicts as they arise.

 

·         Assess and communicate impacts from changes to the business and technology management.

 

·         Establish and chair Change Control Meetings.

 

·         Administer the change management database, ensuring accuracy and consistency of data.

 

·         Produces schedules of requests for change (RFCs) for managing changes to the live infrastructure.

 

·         Interrogates the change management database to produce reports for management review of changes, such as change advisory boards (CABs), change planning teams and for users and department management


REQUIRED:
-Bachelor's degree required
-5+ years of QA/Change Management experience
-Minimum of10 years industry experience
-ITIL Certified
-Project management process experience  

. 

If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at (212) 588-5474, even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP. Thank you.

Kind regards,
Josh Hecht

Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume to MISI.  I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.

If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices.

Thanks again.

Josh Hecht

45 W. 36th Street
7th Floor
New York, NY 10018

1 Belmont Ave
Suite 610
Bala Cynwyd, PA 19004

90 Woodbridge Center Drive
Suite 410 
Woodbridge, NJ 07095

325 N. LaSalle Street
Suite 325
Chicago, IL 60610

1000 Corporate Center Drive
Suite 140
Monterey Park, CA 91754

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