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Sep 16, 2009

voice service technician-avaya/lucent

Hi,

Currently I have a requirement for client, Dallas, TX- 1 year+

Technical Support Rep - Technical Support Rep

Must possess at least 5 years recent installation and administration experience in Avaya/Lucent electronic key systems such as Magix, Legend, Partner, IP Office, Communications Manager and associated voice messaging systems.
Must have at least 5 years experience in the installation and termination of up to 100 pair cables on 110 and 66 style termination blocks.
Must have at least 5 years experience in Microsoft Office products such as Excel, Outlook, and Word.
Demonstrated strong problem-solving abilities and multi-tasking capabilities
Solid written and verbal communication skills
Needs minimal direction with work in work in order to meet established timeframes to complete tasks
Stays abreast and up to date on new equipment specifications
Solid Customer Service skills and attitude
Beginning to develop Leadership skills and success using skills
Ability to work well with most Customers at multiple levels (Leadership and Non-Leadership) and proven success doing so
Ability to work well in a Team environment
Strong organizational skills, specifically creating Project Plans and Controls
Must be able to stand, kneel, bend, stoop, or walk for extended periods of time.
Must be able to lift 50 lbs or more on a consistent basis.

SkillsSkills

 

Skills:

Category

Name

Required

Experience

No items to display.

Additional Skills:

Experience in Definity PBX programming and administration.
Experience in Definity One-X.
Experience in VOIP topology.
Experience in Microsoft Projects, Remedy, Definity Site Administration and/or Avaya Site Administration and WinSPM.
Avaya/Lucent Installation and Maintenance certifications.
Data Networking

 

Primary Assignment:

Voice Services Technician

 

 

 

 

Best Regards,

Venkatesh

Softpath Systems, Inc.

75 Maiden Lane,

Suite # 903,

New York. NY-10038.

Ph: 212-405-1894 x 104

Fax: (212)-405-1895

www.softpathsystems.com.

 

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