| 26th August 2009 Welcome to VanillaPlus Bites, the monthly html news service Headlines Sponsors A Big Thank You to our sponsors Volubill, Comarch and 4G World for their help in bringing you VanillaPlus Bites. | 
| Volubill provides real-time charging, policy and control software to communication service providers around the world. This enables competitive differentiation and rapid time to revenue for data, content, VoIP and messaging services, leading to decreased customer churn and increased customer acquisition. More information can be found at: www.volubill.com
|  |  | Since 1993, Comarch has been specialising in designing, implementing and integrating solutions and services for telecommunications operators. Experience gained throughout this period, in addition to its knowledge of the latest industry trends, led to the development of a wide customer portfolio that spreads across four continents and includes the biggest market players: T-Mobile, Vodafone, and Telefonica O2, as well as MVNO operators such as Auchan Telecom, France. Comarch’s offering for telecom operators is primarily addressed to fixed, cable and broadband operators, mobile operators, wholesale departments, MVNO/MVNE operators, ISPs and VoIP operators and content providers and IPTV operators. More information can be found at: www.telecoms.comarch.com
| |  | 4G World is the first industry conference and expo covering the entire ecosystem for next generation networks supporting high speed broadband and full mobility, anywhere Internet access, mobile content, applications and transactions. 4G World will showcase the first 4G mobile broadband networks being launched in 2009 using mobile WiMAX technologies and the evolution of 3G mobile networks to support mobile Internet using HSPA and LTE technologies. More information can be found at: www.4gworld.com | | | 
John Aalbers
Volubill's CEO heads up our next webinar | Volubill to host on Wednesday 16th September
14:00 London, 15:00 Paris, 09:00 New York, 17:00 Dubai
Moderated by VanillaPlus, Volubill will be hosting the next in our series of live, 'Thought Leadership' Webinars on Wednesday 16th September at 14:00 BST (15.00 CEST). TOPIC: ‘The Quiet Revolution’: Policy Control and Charging -
A new kind of convergence SPEAKERS: John Aalbers, Chief Executive Officer, Volubill
and Akil Chomoko, Product Marketing, Volubill MODERATOR: Jeremy Cowan, Editor, VanillaPlus Attendance is free, click here to register.
| | Contract News: Telefonica O2 Czech Republic reduces time to market by 62% Deployment reduces time to market by 62% and order cycle time by 47%
Telefónica O2 Czech Republic, the leading fixed and mobile operator in Central and Eastern Europe, has successfully deployed Oracle Communications Unified Inventory Management as part of its transformed, end-to-end business support system and operations support system (BSS/OSS) architecture.
With multiple existing in-house and third-party inventory systems, Telefónica O2 Czech Republic needed to define, manage and unify its customer services and associated logical resources (such as phone numbers and IP addresses) and physical resources (such as switches and routers) to dramatically reduce service introduction times and automate service fulfillment.
This implementation, managed by Oracle's partner in the region Ness Technologies, has resulted in a 62% reduction in the time needed to design and launch new converged fixed and mobile services and a 47% reduction in the time needed to deliver broadband services. www.oracle.com
Contract News: T-Mobile UK select Amdocs to provide managed services T-Mobile UK look to Amdocs to support its billing, customer care and ordering applications
Amdocs, a provider of customer experience systems, has announced a new, four-year managed services contract with T-Mobile UK. Under the agreement, Amdocs will manage the ongoing development, maintenance and support of T-Mobile UK's billing, customer care and ordering systems for its 16.7 million subscribers. Amdocs will also modernize T-Mobile UK‚s ordering system.
"By partnering with Amdocs we can continue to deliver great customer service, knowing that we have strong expertise in place to strategically support and further develop our billing and ordering applications," said T-Mobile UK's IT Director, Dirk Rohweder. "This is a significant milestone towards a new approach to working with strategic IT suppliers and moving to a highly efficient managed services model in the customer relationship management domain." www.amdocs.com
Contract News: Ericsson signs €1.2bn framework agreements with Chinese operators Agreements on 2G/3G mobile communication equipment and related services
Under a new framework agreement signed between Ericsson and China Mobile, Ericsson will continue to deliver green solutions to support China Mobile's network energy optimisation and CO2 emission reduction target. Ericsson will also expand GSM/GPRS network coverage and capacity in 18 provinces and support China Mobile's 3G network build-out by providing a range of TD-SCDMA products and solutions. China Mobile and China Unicom have received 3G licenses of TD-SCDMA and WCDMA standards respectively at the beginning of 2009. Together the two operators are currently serving more than 620 million mobile subscribers.
Under the framework agreement signed between Ericsson and China Unicom, Ericsson will upgrade China Unicom's GSM networks in 10 provinces, but also provide the operator with GSM/WCDMA core network and/or wireless access system in 15 provinces, including transmission, IP and value-added service platform. www.ericsson.com
Contract News: New Vietnamese mobile operator deploys Comverse ONE GTEL Mobile selects Comverse in a bid to establish a foothold in the competitive Vietnamese market
Established in July 2008, GTEL Mobile is a joint venture between Vietnam's GTEL Corporation and VimpelCom (NYSE: VIP), a major telecommunications services provider in Eastern Europe. Vietnam's telecommunications industry recently has been growing at 20 to 25 percent annually, with more than 50 million mobile service users.
The operator has opted to deploy the Comverse® ONE Billing & Active Customer Management solution and a number of Value-Added Services, including SMS Centre, MMS Cente, Messaging Gateway, Mobile Internet Gateway, Next-Generation Voicemail, Call Completion and Ringback Tone services.
"Comverse's strong presence in Vietnam and its track record of successful deployments of its billing solutions and value-added services with many other VimpelCom affiliates were key factors in our decision," said Alexey Blyumin, CEO of GTEL Mobile. www.comverse.com
Contract News: T-Mobile Czech Republic opts for Myriad Group platform implementation Operator Launches Myriad USSD Solution in Czech Republic
The solution is a self-service system that allows customers to quickly access services and information on their mobile handset and change their settings. By entering a short-code in their phone, users are provided with a simple text menu which provides fast and direct access to various operator services such as service settings, service status and tariff information.
Myriad won the mobile self-service tender in 2008 and is providing the USSD channel that combines with the SCE module from VoiceObjects. The service was launched this month. "Providing excellent customer service is a core value at T-Mobile and so we are constantly evaluating the best methods of communicating with our customers," said Jan Šafka, Head of Self Service at Deutsche Telekom AG. "The ability to immediately support our users' existing handsets via a simple to use mechanism made Myriad's USSD system the ideal choice." www.myriadgroup.com
Contract News: Orga Systems selected by Argentinian operator Telecom Personal Telecom Personal choose Orga Systems real-time data charging product
Telecom Personal, one of Argentina’s leading mobile operator, has selected Orga Systems’ Media Control Point (MCP™) for the quick launch of data services. MCP™ will enhance Telecom Personal’s active mediation and real-time charging for SMS Premium services to offer new and enhanced services for customers and content providers. Revenue leakage will also be actively targeted.
Orga Systems’ MCP™ has now been successfully deployed and, combined with Orga Systems’ OPSC real-time billing products, will guarantee flexible pricing models, context sensitive charging, advanced session management and revenue assurance.” www.orga-systems.com
Contract News: Iowa Network Services look to Tekelec's network performance product Performance management platform to integrate with Tekelec EAGLE 5 signalling solution
Tekelec has been selected to monitor signalling system 7 (SS7) and voice over Internet protocol (VoIP) traffic by Iowa Network Services (INS) and Onvoy Voice Services. INS and Onvoy operate and co-own the SS7 network, and had a need to monitor the increasing volume of IP traffic on their individual networks. Tekelec will now monitor, correlate and report on multi-protocol network traffic to deliver business intelligence information for troubleshooting, traffic management and improved network efficiency.
"Tekelec gives us the great benefit of analysing trouble reports, billing issues and network traffic patterns to identify potential problems and better serve our customers," said Bob Sherlock, vice president of engineering for Iowa Network Services, a network of independent telephone companies that provides telecommunications services in rural Iowa. "(This product's) ability to store 60 days of traffic allows us to easily compare historical and real-time network performance information." www.tekelec.com
Contract News: i wireless announced as Transverse's latest customer i wireless will replace existing BSS application with Transverse's blee(p)
Transverse has announced that i wireless has selected blee(p) On Demand, the Software-as-a-Service (SaaS) delivery option of the company's open source BSS offering, the Business Logic Execution Environment Platform or blee(p).
i wireless, a partnership between T-Mobile USA and Iowa Network Services, provides wireless voice and data services throughout the state of Iowa, western Illinois and the bordering communities in Nebraska and South Dakota on the GSM-1900 platform. As part of a growth initiative, i wireless has expanded its wireless voice and data coverage by adding 120 additional towers throughout 2009 to its GSM network. "As we continue to expand our network, we need a business support system that allows us to maximise productivity through efficiencies and automation," said i wireless CEO/COO, Mike Haskins. "Transverse is unique in the industry as they are providing us with state-of-the-art technology to help us deploy advanced services, access to the source code, a lower cost of ownership, and deep domain expertise to help us maintain our competitive edge." www.gotransverse.com
 | Sue Spradley, leader of NSN's NAM region to join Executive Board
| People News: Nokia Siemens Networks appoints Sue Spradley to Executive Board Nokia Siemens Networks announced today that Sue Spradley, leader of the company’s North American region, will join the company’s executive board, effective immediately. Spradley will continue to report to Bosco Novak, chief of market operations. “Sue’s decisiveness, passion for winning and straight talking style ensure we’ll have a strong advocate for the North American market at the highest level of the company,” said Simon Beresford-Wylie, chief executive officer Nokia Siemens Networks. Spradley joined the company in July 2007 as leader of its North American region customer and market operations. www.nokiasiemensnetworks.com
 | Terry Vega moves
to Arieso as Chairwoman, from Motorola | People News: Arieso appoints Terry Vega as Chairwoman Vega has extensive experience leading and growing multi-billion dollar global technology businesses. She joins Arieso from Motorola where she was Senior Vice President, Global Devices. Prior to Motorola, Vega served as Group President, Wireless, Cable & Emerging Markets at Telcordia Technologies. At Lucent Technologies Vega was COO, Wireless Network Solutions, where she launched the world’s first and largest CDMA networks. She began her career at Bell Laboratories and has been a non-executive director at Voice Signal Technologies where her contributions helped enable a multi-hundred million-dollar exit. She is currently Chairwoman of Cambridge Broadband Networks in the UK, and Co-Founder of GPSGolfShot in Boston, Massachusetts. www.arieso.com
New Products: cVidya launches EZTrust product for partner invoice reconciliation New system developed to manage contractual disputes between operators and service providers
cVidya, a provider of revenue assurance and dealer management products, has announced the launch of EZTrust, a system designed to improve operational efficiencies by automatically verifying and correlating invoices and managing billing queries and disputes against services delivered. EZTrust has been developed to provide a transparent environment from which processes and settlements between parties can be more effectively managed and resolved.
For Service Providers, this new product automates invoice reconciliation and accelerates the process of dispute settlement management; for network operators, it helps to effectively manage and resolve incoming disputes from business partners, ensuring timely responses to billing queries. It also helps to guarantee that operators can more effectively meet SLAs and secure their cash flow.
EZTrust can be provided as a Software as a Service (SaaS), through a managed service offering or via a software licence. www.cvidya.com
New Products: Clarity Launches Next Generation Strategy Infrastructure Planning Modules Release of a Network Rollout and Asset Logistics Suite
The suite will allow strategic network growth, upgrades and operations to be managed from the same system, reducing network rollout costs and time-to-market for new revenue generating network capacity. At the same time it will consolidate the IT infrastructure that network operators need to build and maintain their network.
The Clarity Network Rollout and Asset Logistics Suite provides sophisticated planning and project management capabilities to roll-out changes to the network, bring new infrastructure on-line and generate revenue more rapidly. It helps operators track assets through their network, reduce capital expenditure costs by better utilising existing equipment and select more cost effective equipment to deploy. It also helps to increase network availability and revenue generation for the network as a whole through maintenance management. Costs are further reduced as operators can track commercial and legal aspects of owned or leased real-estate, including service costs such as utilities, security, and maintenance. www.clarity.com
Event Diary - What's on in Telecoms African Telecoms Billing And Revenue Assurance Forum
31 August-03 September, 2009
Westin Grand Hotel, Cape Town
Official Media Partner: VanillaPlus
www.iir-events.com/IIR-conf/Telecoms/ Nordic & Baltics Telecoms Forum
7-9 September, 2009
Radisson SAS Royal Hotel, Helsinki
Official Media Partner: VanillaPlus
www.nordic-telecom.com The Quiet Revolution – Policy Control and Charging Webinar
16 September, 2009 - 14:00 London, 15:00 Paris, 09:00 New York, 17:00 Dubai
Free to attend, online
To register click here
www.vanillaplus.com 4G World
15-18 September, 2009
McCormick Place, Chicago
Official Media Partner: VanillaPlus
www.4gworld.com Telecoms Fraud and Revenue Management
16-18 September 2009, 2009
Berlin, Germany
Official Media Partner: VanillaPlus
www.marcusevans.com Mobile Device Management & Security Forum
21-23 September, 2009
Berlin, Germany
Official Media Partner: VanillaPlus
www.marcusevans.com
IP & Telecoms Interconnection Strategies
21-23 September, 2009
Berlin, Germany
Official Media Partner: VanillaPlus
www.marcusevans.com
SIP & IMS for Next Generation Telecoms
23-25 September, 2009
Berlin, Germany
Official Media Partner: VanillaPlus
www.marcusevans.com
Telecoms Cost Accounting
26-30 October, 2009
Movenpick Hotel, Dubai
Official Media Partner: VanillaPlus
www.iir-events.com/IIR-conf/Telecoms/
North Africa Com
27-28 October, 2009
JW Marriott, Cairo, Egypt
Official Media Partner: VanillaPlus
nafrica.comworldseries.com
VanillaPlus Magazine Next Issue: Out 2nd October 2009 Including the VanillaPlus Directory: 10 days left to be included in the 2010 Edition
The only industry Directory of its kind with over 400 company listings and distributed to over 8000 key decision makers within EMEA, get listed today for 12 months in our next annual edition! If you want to be listed both online and in the hard copy version for just 399 GBP for the year with your company name, description, logo and contact details then contact Cherisse Draper today on 44 (0)1634 2433869 or email: cherisse@vanillaplus.com
Editorial Features in October include: - How better Inventory Management can improve service roll-out
- Can operators achieve unified rating and charging in pre-IMS networks?
- Mobile Device Management: Look into my phone
- Customer Self-Service: Is this an operator's Swiss army knife?
- Mobile Payments: Ever the bridesmaid, never the bride?
- Managed Services: There's never been a better time
- Customer care through end-to-end Order Management
- Service Level Management: A growing challenge for carriers
- Authentication & Identity Management: In- or out-source, but get it right!
- Network Discovery & Reconciliation: Pressure to automate
- 4G: How should I plan for 4G?
- Location Based Services: The key is personalisation
Editorial Copy Deadline: Friday 18 September, 2009
Ad Copy Deadline: Friday 25 September, 2009
Publication: Friday 2 October, 2009
To secure your copy of VanillaPlus Magazine subscribe (Free in Europe, Middle East and Africa*)
at www.vanillaplus.com
*Terms & Conditions apply October 2009 Magazine Advertising Deadline: Friday 25 September, 2009.
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