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Nov 11, 2009

Need : BA with Reporting and BI Experience Needed- Must be local to locations mentioned

Hello Friends,

    Please find the requirement and send me the resume with the contact details ASAP at George@aim-cc.com

 

40 hr C2C

 

Location:  Charlotte, NC  

 

***CANDIDATES CAN BE LOCATED IN DENVER, CO, CHARLOTTE, NC OR ROANOKE, VA*** **ONLY CANDIDATES LOCAL TO ONE OF THESE MARKETS WILL BE CONSIDERED**  

 

 

Position Description:  Experience Level: 4 year degree plus 7-10 years experience.  

 

 

Business Analyst with Reporting and Business Intelligence Experience

 

The Business Analyst will work with the business stakeholders to understand their contact center reporting and analysis needs.  The role requires a passion for combining business requirements with a technical understanding of the system to help identify unique reporting solutions. This role combines the soft consulting / documentation skills of a Business Analyst with the technical aptitude of a data analyst.

 

Key Responsibilities

      Gather, validate and document detailed data and reporting requirements down to the column level and report layout, in direct support of business requirements and priorities.

      Serve as a liaison between the MIS Reporting team and business stakeholders.

      Identification of data sources for the required data attributes

      Build relationships with business customers and IS project leads

      Assume the lead BA role for the enterprise Customer Communications Retrieval System

      Contact Center reporting is evolving with many stakeholders and IS technical leads and the incumbent must be an expert at navigating through a complex organization of resources without getting easily frustrated

 

 

Liju George Thomas

Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn. 1+171

Fax: 734-418-2603

george@aim-cc.com

www.aim-cc.com

YIM : liju_comspark

Linkedin : http://www.linkedin.com/in/lijuthomas

 

 

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