Remedy Developer/Admin needed in Providence, RI

12/04/2009

Hello Himanshu, my name is Mark Kischko and I am a technical recruiter with the Computer Merchant, LTD.

I am contacting you because your resume looks outstanding for a position that I am recruiting for with a prestigious client. Below is the job description for that opportunity that I trust you will find of interest to you and your career development.

 

Title: Remedy Developer/Software Engineer


Direct Hire Position


Position Summary

The Remedy Software Engineer is responsible for assisting in design, development and testing enhancements for a custom ARS 7 application that is part of a large Managed Security Services system. This position has accountability for scoping projects and assuring that best practices are utilized. This position works in collaboration with Engineering, Quality Assurance, Project Management, Business Analysts, Operations and other stakeholders to ensure that the software developed meets the needs of the business.

 

Essential Duties & Responsibilities

• Install and configuration Remedy applications
• Design and develop on a custom ARS 7 application
• Troubleshoot and support ARS 7 applications and systems
• Follow and enhance development processes
• Document test cases to meet the desired test coverage goals
• Help construct training materials that the quality assurance, research, development, and program management teams will use to test and certify newly developed features
• Work with multi-disciplined and cross-functional teams
• Minimize risk by identifying, communicating and escalating issues appropriately to management

 

 

Knowledge, Skills, & Abilities

·         Detail oriented - able to utilize the best approach for the job, able to see and execute on higher-level patterns or objectives

• Position requires excellent analytical ability, consultative, and communications skills, strong judgment and the ability to work effectively in a team
• Able to clearly communicate technical ideas to non-technical audiences
• Strong analytical and troubleshooting skills
• Self-motivated and team oriented
• Commitment to deadlines and willingness to meet the needs of a 24x7 organization
• Excellent attention to detail, written and verbal communications skills
• Build and maintain cross-functional working relationships to deliver high quality releases on time
• Knowledge of Remedy development methodologies and agile software development life cycles

 

 

Education and Experience:

• Bachelor's Degree in Computer Science, Engineering or equivalent experience
• Minimum of 3 years experience developing and testing custom BMC Remedy applications
• Experience with ARS 7.x; including experience in developing Workflow Objects (e.g. Active Links, Filters, Guides, and View Forms)
• Experience with Scrum or other agile methodologies preferred
• Experience with Unix operating systems preferred
• Experience with Oracle and SQL preferred
• Experience in IT Service Management including ITIL best practices covering incident, request, problem, and change and knowledge management is a plus

Founded in 1980, The Computer Merchant, Ltd.(TCM), is a privately-owned professional services staffing firm specializing in Technology Consulting, Enterprise-Wide Staffing, and Project Solutions. Our solutions in 2008 were successfully delivered by our centralized technical recruiting organization through a workforce of 5,000+ Information Technology professionals nationally. TCM was recently ranked 29^th of 34 firms in the IT Staffing Industry with revenues in excess of $100 million in 2008 in the United States. TCM's mission is to be recognized as a leader in our industry; deliver outstanding services & solutions to our customers; and be viewed as a partner to our consultants & clients.

 

I'd like to speak with you at your earliest convenience and can be reached at 1-800-617-6172.  If you prefer to contact me via email my address is mkischko@tcml.com. If you'd like, please also visit our website, www.tcml.com.  It will be very helpful in having you learn more about us. If you are not qualified for this position, please accept my sincere apologies.  However, if you know someone who is qualified and would be interested in this position, please pass this message along; I would be very grateful for the referral.  I look forward to speaking with you soon.

 

 

Thanks again.

Mark Kischko

The Computer Merchant, Ltd.
Office: 800-617-6172 ext 4325
www.tcml.com

 

Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume to The Computer Merchant, Ltd. I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.

If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices...............................

 

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