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Aug 3, 2009

Production Support Analyst, Fannie Mae, Herndon, VA, 6+ months

Production Support Analyst, Fannie Mae, Herndon, VA, 6+ months
Responsibilities:
1. Support large 24*7 mission critical systems.
2. Analyze and resolve complex technical problems regarding application and job execution.
3. Assist in the planning, coordination and execution of application execution activities, software releases and application environment build-out activities.
4. Configure or coordinate Ab-Initio installations, WebLogic domain deployments, Autosys job scheduling and UNIX deployments.
5. Coordinate with all stake-holders application environment events including downtime, installations and other maintenance items.
6. Help manage and coordination application accesses, user ids and passwords maintenance.
7. Ensure compliance with Corporate Infrastructure Security procedures.

Requirements / Qualifications:
1. Previous Fannie Mae experience a plus.
2. Strong knowledge and demonstrated experience working in UNIX environments including experiencing working with different shell variants and networking.

3. Environment build-out experience.
4. Experience in Autosys installations and job scheduling.
5. Demonstrated experience with change management tools (ClearQuest, Remedy).
6. Full-life cycle support with emphasis on installation or software release and configuration management.
7. Experience with WebLogic domains and configuration.
8. Basic Understanding of ETL (Ab Initio a plus)
9. Strong Problem Solving skills.
10. Strong experience in working in Operations and Production Support environment.
11. Excellent verbal and communication skills a necessity for coordination and planning activities.
12. Ability to work within a distributed work environment.

Qualification Rating
4-7 years engineering experience in IT environment * 4+ Yrs
Bachelor degree in Computer Science, Information Systems, Mathematics, Engineering or related field * Yes
Excellent communication skills (written and verbal) *
Experience in implementation methodologies and the application development environment * Yes
Knowledge of the appropriate business functional area and the business *
Proven leadership experience * Yes
Proven management skills * Yes
Strong problem solving skills *
Ab Initio *
BEA WebLogic *
CA-Autosys *
Rational ClearQuest/Rational ClearCase *
Remedy *
2-4 years UNIX experience with strong shell scripting skills * 2+ Yrs

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