Position: Product Specialist
Location: Harrisburg PA
Duration: 12 Months
All-inclusive C2C Rate: $33/hr
Comments:
· In-person interview at Harrisburg PA is required, which the candidate has to appear for at his/her own expense.
· We require qualified resumes per under-mentioned requirement along with consultant’s best all-inclusive C2C hourly rate, availability and direct contact information.
Short Job Description:
· The Product Specialist is the expert for a technical development or execution environment product or set of products. Primary responsibility is to ensure availability and facilitate productive use of a product for Application Teams or end users.
Complete Job Description:
· Analyze the functional and technical impact of product planning decisions.
· Develop appropriate functional and usability standards for products.
· Track and document expected volume and type of use of the product.
· Participate in product design reviews to verify that design meets quality standards and functional/technical requirements.
· Perform impact analyses on production fixes and enhancements to establish priorities.
· Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.
· Provide effective on-site product support as needed.
· Accurately sets severity of identified defects.
· Provide input to training and / or documentation materials regarding latest technical and functional design changes.
· Document all work for future reference.
· Review the system test approach and conditions used as the basis for detailed test scenarios.
· Follow quality standards.
· Analytical and customer service skills.
· Communicate accurate and useful status updates.
· Ability to work in a team environment
· Complete assigned tasks.
Required Qualification, Skills & Experience:
· Years of Relevant Experience: 1 to 2 years
· Preferred Education: 4 year college degree or equivalent technical study
· Strong communication skills; both written and spoken
Many thanks,
Rajesh Jain
Software People Inc.
www.softwarepeople.us
rajesh.jain@softwarepeople.us
Certifications: SBA 8a/SDB, WBENC, NYC MWBE, Empire State MWBE
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